Terms and Conditions of Use

These terms are issued by Theranaturals, Inc and are effective from July 1995. They cover the use of our websites– theranaturals.com and healthchatlive as well as any Theranaturals, operated online sites accessible from these websites. Use includes visits to our sites, purchases on our sites, participation in our database and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.

About Us

This website is owned and operated by Theranaturals, Inc. If you wish to contact us please call or email:

Phone: 866-435-6599 Monday – Friday 9:00am – 5.00pm MST (closed holidays)
Email:
customerservice@theranaturals.com

If you wish to contact us outside office hours we will respond to all queries upon our return.

1. Content

While we endeavour to supply accurate information on this site, errors and omissions may occur. Theranaturals, Inc does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Theranaturals reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by Utah Law, Theranaturals makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other third party web site we may provide links to – although we do all in our power to maintain a safe and secure platform for our customers and visitors

2. Ordering goods and services from us

When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order

We reserve the right to limit the number of an item customers can purchase in a single transaction.

We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted. You may cancel your order any time prior to shipping by contacting Theranaturals. Once shipped, and you may not cancel your order.

We will take payment from you when we accept your order

3. Refusing or cancelling orders

In the unlikely event that the goods or services ordered are no longer available, Theranaturals reserves the right to refuse or cancel an order.

Additionally, Theranaturals reserves the right to refuse or cancel any orders that it believes, solely by its own judgment, to have been placed fraudulently.

While Theranaturals endeavors to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order it reserves the right to refuse or cancel the order.

Our right to cancel orders applies to orders that have or have not been accepted.

4. Payment options

We currently accept the following credit cards:

Visa
MasterCard
American Express
Discover


You can also pay using PayPal

We accept US Bank checks and all official bank (foreign or domestic), western Union, etc originated money orders.

Remit payment to:

Theranaturals, Inc
PO Box 762
Nampa, ID 83653-0762
USA

Terms of payment:

Invoices not paid within 30 days of invoice date may be subject to a late charge of 1.5% per month which is an annual rate of 18%. Customer is liable for reasonable attorney fees plus all court and attendant collection costs. Venue of action shall be at the sole discretion of Theranaturals, Inc.

 5. Pricing

All prices listed on www.theranaturals.com are in US dollars..  Please note that we reserve the right to alter prices on our websites at any time for any reason.

Our prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order.   The customer may be liable to pay these taxes if they purchase a product or products from our site and it is exported to you.  

6. Website and Credit Card Security

We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

For security purposes, certain transactions may require proof of identification.

7. Delivery and Delivery Charges

At this time, we deliver to the United States and 220 countries internationally. If you can place the order, we can get it there. We do celiver to PO boxes.

Please note that in some rare cases, we require signature delivery as a precaution and security measure when we deliver to certain countries. Signature delivery activation lies under the sole descretion of Theranaturals Inc. All goods are tracked and become the recipient’s property and responsibility once they have been delivered. If goods are lost or damaged in transit, please contact us within 7 business days at theranaturals@yahoo.com. We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.

8. Returns

Returns are accepted within 30 days of order. Product must be unoppened and undamaged. Exceptions to policy are at the discretion of Theranaturals. Return shipping cost is at the expense of customer. You will recieve in-store credit to be used for a future order - shipping wil not be refunded. Exceptions to policy are at the discretion of Theranaturals.

Penalties: Returned product will be assessed a thirty percent (30%) restocking fee. Exceptions to policy are at the discretion of Theranaturals.

9. Accessing our service

Other than connecting to Theranaturals website by HTTP requests using a web browser, you may not gain access to Theranaturals website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on Theranaturals websites. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

10. Disclaimer

Our websites are intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While we endeavour to supply accurate information on this site, errors and omissions may occur. Theranturals does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Theranaturals reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by Utah law, Theranaturals makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

11. Intellectual Property

Theranaturals, its suppliers, advertisers or third party providers, own all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

Theranaturals welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.

You may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Theranaturals, Inc.

11. Links

Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Theranaturals and are not under the control of Theranaturals. The links are only provided as a convenience, and do not imply that Theranaturals endorses, checks, or approves of the third party site. Theranaturals is not responsible for the privacy principles or content of these third party sites. Theranaturals is not responsible for the availability of any of these links.

Theranaturals allows a link from another site to this site. Theranaturals does not endorse directly or implied any third party site that Theranaturals links itself or the third party links to its website. 

12. Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of Utah.

13. Changes to this Agreement

Theranaturals reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.